About Us

Our Story

Since 2015, Kestrel Store Mauritius has been more than just a business—it’s been a growing part of the local community. What started as a small retail venture has grown into a trusted brand recognized for consistency, care, and customer connection.

Our journey has been shaped by the people we serve. Through active engagement on platforms like Facebook, we’ve built strong ties with our audience, always listening and adapting to their needs. From reliable service to handpicked quality products, our focus has always been on delivering value you can trust.

We’re proud to have earned a place in the daily lives of so many Mauritians—and we’re just getting started.

Our Goals

At Kestrel Store Mauritius, our goals are simple: to make shopping convenient, reliable, and rewarding. We want every customer to feel confident in what they buy and how they buy it.

What drives us:

Smart Affordability – Keep prices low without compromising on quality.
Flexible Access – Make shopping easier with multiple pickup points across the island.
Trustworthy Service – Provide clear communication and fast support whenever needed.
Community Focus – Promote local shopping and contribute to the growth of our home market.
Customer-Centric Thinking – Build everything around what makes your experience better.

Every goal we set comes back to one thing: putting our customers first.

“Quick response, great service, and the product was exactly as described. Kestrel Store is now my go-to!”

- Nadia R, Vacoas

“ I was a bit skeptical at first, but the quality was amazing! Definitely ordering again.”

- Kevin T, Port Louis

“What I love most is the trust. You know you're dealing with real people who care.”

- Shalini P, Mahebourg

“Loved how smooth everything went—from ordering to pickup. Super convenient and hassle-free”

- Jason E, Phoenix

“Affordable prices and fast replies on Facebook. I felt like a valued customer from start to finish.”

- Ayesha D, Rose-Hill

Privacy Policy

At Kestrel Store Mauritius, we are committed to protecting your privacy. We collect only the necessary information to process your orders and provide a smooth shopping experience.
What We Collect:
- Name, contact details, and pickup preferences
- Payment details (processed securely via third-party providers)
- Basic analytics to improve site functionality
How We Use Your Data:
- To fulfill your orders and provide support
- To improve your experience on our platform
- To keep you informed about order updates
We do not sell or share your data for marketing purposes.

Terms and Conditions

By using our website or placing an order, you agree to the following terms:
- Orders & Pickup
  
  Pickup will be arranged at one of our available locations after confirmation.
  Orders must be paid in full upon pickup.
  Delivery via Mauritius Post is available.
- Returns & Exchanges
  
  Item sold cannot be returned or exchanged.
- Product Details
  
  We strive for accuracy in product descriptions and images. However, slight variations in color or packaging may occur.
- Liability
  
  We are not responsible for delays caused by external factors such as traffic, weather, or third-party issues.
By continuing to browse and shop with us, you accept these terms.